Terms and Conditions

Introduction

This agreement binds you or the company you represent ("you" or "your company") to the terms and conditions set out here regarding your use of the Company’s products, whether through a website or an app. By using any of the Company’s products, you agree to comply with these terms and conditions. If you do not agree to any of these terms, do not use the Company’s products. Continued use after changes to this policy constitutes acceptance of those changes. Your acceptance of these terms is expressly conditioned on your full acceptance.

Additional Terms

If you have previously registered with the Company or used its products, you are also subject to the additional terms and conditions described here, which apply in the United Arab Emirates, where the Company is established.

Subject of the Agreement

Our products enable learners ("Learners") to connect with independent contracted teachers ("Experts") who provide online education and instruction services. The products include course production, facilitation, and supporting materials. The Company reserves the right to review and amend these terms. You should visit the site regularly to ensure you are aware of the latest terms. Access and use are subject to local laws and all of your use must comply with them.

Disclaimer

The Company does not employ teachers and is not responsible for interactions between teachers and learners. The Company is not responsible for content provided by teachers and does not control it. The products may contain links to third-party sites and the Company is not responsible for those sites. You should take appropriate precautions when accessing them.

Practices

You may access our products only for lawful purposes. You are solely responsible for understanding and complying with all laws and regulations relating to your use of the products. You agree not to use our products or content (as defined below) to recruit or contact trainers or potential users for recruitment or contracting with non-affiliated companies without our prior written permission. You assume all risks arising from any meetings or communications between you and any trainer or other users of the products.

Learner Obligations

If you are a user seeking or participating in a course, you are a Learner and the following additional terms apply:

• You represent and warrant compliance with all laws and regulations related to your use of the site and products.
• Minors are prohibited from registering accounts or using the site.
• You must be over 18 years old to use the products.
• Do not post any inappropriate, offensive, racist, hateful, sexual, pornographic, or false content.
• Do not post personal information for any instructor or other user.
• Do not use the services in any way to infringe third-party intellectual property rights or to send unsolicited messages or content.

Registration

When registering, you provide us with information that helps us deliver content, customer service, and network administration. You are responsible for keeping your account confidential and for all activities associated with it. Your account cannot be transferred and you may not use someone else’s account without the account holder’s permission.

Subscription

Content, licenses, and permissions: all programs, technology, designs, materials, information, communications, texts, graphics, links, electronic art, animations, illustrations, artworks, audio clips, video clips, images, reviews, ideas, and other data or materials or copyrighted content, including their selection and arrangement, constitute "Content."

Under these terms, the Company grants you a limited, exclusive, non-transferable license to access and use the Content and Company Content for which you have paid the required fees solely for your personal, non-commercial, educational purposes, consistent with these terms and any specific terms or restrictions associated with certain courses or products.

You agree that the Company may record all or any part of any training courses for quality monitoring, marketing, promotion, display, or playback, and you grant the Company permission to use your name, image, or voice in advertising, marketing, promotion, and sales, waiving any and all privacy, publicity, or similar rights.

All rights not expressly granted in these terms are retained by the content owners, and these terms grant no implied licenses.

Debit/credit card information: if you choose to pay subscription fees by debit/credit card, your card information will be stored and fees will be charged automatically according to your plan.

You can add multiple cards to your account and change the default card at any time.

If your card expires or has insufficient funds, you will enter a grace period of up to 5 days; if a valid payment method is not used during that period, your subscription will be suspended.

Taxes: if the subscription is subject to VAT under applicable law, the Company will collect and remit it to the competent authorities.

Foreign currency: currency may be set by default based on your location; the transaction currency will match the currency displayed to you on the site, and any foreign-currency conversion will be processed at the prevailing exchange rate.

This applies until the end of your current subscription period.

Monthly Subscription Policy and Continuity

• Your monthly subscription renews automatically on an ongoing basis unless you cancel it.
• Subscribers can cancel at any time through their account settings on the site.
• If you do not cancel before the renewal date, the subscription fee will be charged automatically for the next month.
• The Company is not responsible for refunding the monthly subscription fee if you do not cancel yourself.
• We recommend reviewing your subscription status before the renewal date to avoid unwanted charges.

Discounts

The platform may run discounts on courses and products for limited or open periods as the Company deems appropriate. In the case of upgrades or transfers from one course to another, or from one service to another, the process is subject to the refund policy and is not applied directly, and it does not apply to courses covered by a discount or campaign.

Trademarks

Trademarks, service marks, and logos ("Trademarks") used or displayed on the website, products, or any Company Content are registered or unregistered trademarks of us, our suppliers, or third parties, and are protected under applicable trademark law. All rights are reserved, and you may not alter, obscure, or link to the Trademarks without prior approval from the Company.

Removal of Unlicensed Content

The Company reserves the right to remove any content used without proper rights or permissions. The Company may remove any images or other content if concerns are raised regarding copyright or licensing.

Limitation of Liability

To the maximum extent permitted by applicable law, neither party will be liable under this agreement under any theory of liability, including, without limitation, contract or negligence, for any losses, unless those losses were reasonably foreseeable at the time you agreed to these terms.

Termination

The Company may terminate your use of the products or website without prior notice if you breach these terms or any applicable Company policies. You may terminate your use of the site or products at any time by ceasing access or by contacting the Company.

Site Availability

The Company is not responsible for ordinary delays while using the internet. The site is available on a best-effort basis and may not be continuously available.

Third-Party Links or Information

Sites linked to the Company’s site may be subject to their own privacy policies and terms of service. Users should review those policies before interacting with such sites.

Force Majeure

The Company will not be liable for any failure or delay in performance of any of its obligations resulting from events beyond its reasonable control ("Force Majeure Event").

A Force Majeure Event includes any act or event, non-occurrence, omission, or accident beyond the Company’s reasonable control, or an unforeseen or unavoidable event, including, without limitation, restrictions of law or regulations or other government orders or directives, labor disputes, acts of God, mechanical breakdowns or other third-party equipment failures, terrorist attacks, fires, explosions, fiber-optic cable outages, interruption or failure of communications or digital transport links, internet failure or delay, storms, or other similar events. If default/failure continues due to force majeure for more than forty-five (45) days from the date of the relevant force majeure event, Space Company for Content and E-Training will have the sole right to terminate this agreement pursuant to a termination notice.

Governing Law

Any dispute arising from this agreement shall be governed by and construed in accordance with the laws and regulations in force in the Hashemite Kingdom of Jordan.

Profit

Results depend on individual effort. The Company does not guarantee profit to any person through any course, but it does guarantee effective learning.

Entire Agreement

These terms and conditions and any policies posted on the site that apply to you constitute the entire agreement between the parties with respect to its subject matter and supersede all prior written or oral agreements between the parties relating to this subject.

Severability

The invalidity, illegality, or unenforceability of any or all provisions relating to intellectual property rights, fee payments, confidentiality, warranty disclaimers, indemnity, or limitation of liability will not affect or impair the continuation of the remainder of this agreement. The Company will make reasonable efforts to replace any invalid provision with a valid and enforceable one.

Waiver

No waiver of any term of these terms shall be effective unless in a written instrument recognized by the party entitled to benefit from that provision. The Company’s failure to exercise or enforce any right or provision shall not constitute a waiver of such right or provision.

Survival

All provisions relating to intellectual property rights, fee payments, confidentiality, warranty disclaimer, indemnity, and limitation of liability shall survive early termination of these terms and conditions.

Electronic Notices

By using the products or communicating with the Company, you agree that the Company may contact you electronically regarding security, privacy, and administrative matters relating to the products or these terms. If the Company learns of a security breach, it may attempt to notify you electronically by posting a notice on the products or by sending an email.

Notice

Any notices provided under this agreement must be in writing and may be delivered by hand, courier, email, or fax to the appropriate address for each party. Any notice successfully delivered under these terms shall be deemed given: (1) when delivered in person, at the time of delivery; (2) for courier service, on the date of delivery confirmation; or (3) for email or fax, at the time of successful transmission.

Payment and Refund Policy

You may be required to make a payment through our website to register for an online course. All payments are processed by external payment processors and are subject to their terms and conditions. We do not store or access your payment information.

We may offer refunds for certain courses in accordance with the terms of the specific course. If you are not satisfied with your course and wish to request a refund, please review the refund policy.

Refund Request

To request a refund, please contact us at https://wa.me/962795052517 or send a message via our WhatsApp. Please include the following information in the message with the subject line "Refund Request":

• Your name and email address
• The name of the course or resource you purchased
• The reason you are requesting a refund

Processing Request

We will review your request and respond within five business days. If your refund request is approved, we will issue a refund to the original payment method used for the purchase.

Exceptions

Please note that the following are not eligible for refunds:

• Recorded courses if you attended more than 10% of the course or more than 15 days have passed
• Online courses if you attended sessions after the first session
• Products after two days of placing the order

Security

You have the right to access, correct, or delete your personal information at any time. You may also unsubscribe from receiving marketing messages from us. To exercise these rights, please contact us at https://wa.me/962795052517.

Contact and Inquiries

If you have any questions or concerns about our refund policy, please contact us.